Pepper System Health

Updates

• Aug 16, 2026 3:20 PM UTC

  We have confirmed the issue of the bounced emails to Microsoft/Outlook recipients is resolved. Systems are operating normally.

  Thank you for your patience!

  Resolved
• Aug 15, 2026 7:21 PM UTC (19 hours and 59 minutes earlier)

  We are still waiting to hear back from 3rd parties. This issue does not appear to be isolated to Pepper and other email service providers are also receiving errors when sending emails to Microsoft accounts.

  Identified
• Aug 15, 2026 11:22 AM UTC (7 hours and 59 minutes earlier)

  We are working on a resolution, but still waiting to hear back from 3rd parties.

  Identified
• Aug 15, 2026 4:25 AM UTC (6 hours and 56 minutes earlier)

  We have identified the issue with the bounced emails. Our team is working with our email service provider for a fix

  Identified
• Aug 15, 2026 1:58 AM UTC (2 hours and 27 minutes earlier)

  We are currently investigating reports of bounced emails for Microsoft/Outlook email recipients. Our team is actively working to identify the cause.

  Investigating